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Birchwood Medical Practice

Birchwood Medical Practice

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Patients are normally able to book and cancel appointments and order repeat medication on-line by going to the home page and clicking on the link. During the Covid-19 pandemic however, we have placed a temporary stop on the booking of online appointments so we are able to screen patients for possible Covid-19 symptoms. Before you can use the online service, please speak to our reception team who will register you and provide you with a username and password. 


The demand for appointments with our doctors and nurses continues to increase. Sometimes patient requirements can be met by a simple return telephone call from the surgery, and our doctors are happy to provide this advice where appropriate.


If you ring the surgery for an urgent consultation, please provide our trained and skilled receptionists with enough information for them to pass through to our medical team. In this way, the need and degree of urgency regarding your condition can be clinically assessed. You will also be asked to leave your telephone number so that a member of our team can call you back. 


Routine appointments are available with your usual doctor and form an important part of treating non-urgent and longer-term problems that your doctor has been managing on an ongoing basis.


If an appointment you have made is no longer necessary, PLEASE contact the surgery so another patient can be seen by our doctors and nurses. The reception telephone number is 01692 402035


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