About Us Our team - led by six doctors and encompassing nursing, paramedic, administrative, secretarial, reception and managerial staff - aims to provide efficient, effective and sympathetic healthcare to over 11000 registered patients. We aim to treat you with courtesy and respect at all times. To provide emergency care when it is needed. To fully discuss the care and treatment we can offer. To refer you for further investigations/opinion when you and your doctor agree it is necessary. To keep your records confidential. To investigate fully and provide a prompt response to any complaint you make.
Birchwood does not tolerate verbal or physical abuse towards doctors or staff.